Proud Strategic Partner of First National Bankers Bank
Scammers. Impersonators. Malicious links. Bad actors. The real risk appears after your post goes live, in the comments and activity your team may never see.
BANK MONITOR is a fully managed social media risk management and compliance solution created specifically for community banks and credit unions.
No need for your team to log in, review alerts, manage a queue, or maintain another system. BANK MONITOR handles the entire process, from continuous monitoring and risk review through remediation, documentation, reporting, and examiner support.
No login. No alert queue. No added workflow.
We capture the comments, reviews, mentions, messages, and other activity that appears after your bank publishes content.
Our technology identifies potential compliance concerns, fraud attempts, malicious links, complaints, impersonation, and reputational threats.
Experienced professionals review the activity, determine what matters, and separate genuine risk from routine social media engagement.
We do more than send an alert. Our team addresses issues when possible, coordinates with your bank when needed, and tracks each matter through resolution.
Every finding, decision, and remediation step is preserved in a clear and reliable audit trail.
Your bank receives organized reporting and experienced support when questions arise during internal reviews, audits, or examinations.
That level of ongoing oversight simply wasn’t possible for us before.
Our strong social media engagement brings ongoing exposure to scam activity. BANK MONITOR consistently identifies these risks early, helps us address them before they escalate, and captures everything in a complete, examiner-ready audit trail.
ROBERT
Chief Executive Officer
Community Bank | Louisiana
Client since 2014
BANK MONITOR is such an amazing asset to have.
Just knowing our social media compliance is handled is a huge relief for a one-woman marketing department.
If you don’t have BANK MONITOR already, you really need it—so much bang for the buck. It has saved me countless hours of compiling records and researching compliance requirements.
HOLLY
Marketing Manager
Community Bank | Ohio
Client since 2024
It’s one less thing to stress about…and that’s huge.
I don’t have time to monitor every comment or post for regulatory or reputational risk—and I definitely didn’t have a way to archive our social media in the format examiners expect.
BANK MONITOR handles all of that and sends me a clean, simple report each month that keeps us exam-ready. And whenever a potential issue crops up, I’m notified right away.
MORROW
Assistant Vice President, Marketing
Community Bank | Louisiana
Client since 2017
We truly understood the value of BANK MONITOR the day our Facebook page was targeted.
A malicious comment containing a harmful link was posted across multiple Facebook posts in a matter of minutes. BANK MONITOR quickly identified the activity, removed the comments before they could spread further, and ensured the malicious account could no longer post on our page. Their team has become an extension of ours when it comes to protecting our social media presence.
JACKIE
VP and Marketing Officer
Community Bank | Mississippi
Client since 2023
We didn’t realize how exposed our social media pages were until we experienced a phishing attack.
Scammers began replying to legitimate customer comments on one of our Facebook posts. BANK MONITOR detected the activity within moments, stopped the attack before it could spread, prevented the bad actors from posting on our page again, and documented every step for a complete, examiner-ready audit trail. BANK MONITOR has become an important part of how we manage our social media risk.
PAM
Marketing Officer
Community Bank | Alabama
Client since 2024
SEE WHAT HAPPENS AFTER YOU POST
BANK MONITOR watches what happens next, identifies what matters, manages the response, and documents every step. No login. No alert queue. No added workflow.
