Social media risk does not end when a bank’s post goes live. BANK MONITOR grew from our experience inside banking and our belief that financial institutions needed a better way to manage what happens next.
Before BANK MONITOR was a service, it was a problem Jill was responsible for managing inside a community bank.
The bank could review and approve every post before it went live. But once that content was public, customers, scammers, bad actors, and anyone else could add to the conversation. Comments, malicious links, complaints, threats, and other third-party activity could appear at any time, creating risk the bank had not posted but still had to manage.
Jill brought the problem to Monte, and together they began looking for a solution that could monitor the activity, identify real risk, support remediation, and preserve a complete record of what happened.
They could not find one.
Our Leadership
Bank Monitor is shaped by leaders with complementary experience in
community banking, financial services, regulatory risk, and technology.
Together, we bring an inside understanding of the institutions we serve
and the risks they are responsible for managing.
Founder | Chief Operating Officer
Jill’s career has been centered on community banking for more than 30 years, including over 20 years working inside community banks. Her experience spans bank operations, regulatory compliance, digital communications, and social media risk.
She created BANK MONITOR to solve a compliance challenge she faced firsthand. Today, she leads client strategy, human review, remediation, documentation, and examiner support for the fully managed solution built specifically for community banks and credit unions.
Jill is also a frequent speaker and guest expert on social media risk, regulatory compliance, and digital communications. She has presented for state banking associations, banking conventions, peer groups, and organizations serving the banking industry, and has appeared on bank-focused compliance and marketing podcasts.
Founder | Chief Operating Officer
Chief Executive Officer
Monte brings over 22 years of executive leadership in financial services and related industries, blending market expertise with technology innovation. His background includes developing proprietary trading algorithms for major equity and bond indexes, giving him a strong foundation in analytics, technology, and complex financial systems.
Recognizing the unique challenges community banks face, Monte led the strategic vision and investment behind BANK MONITOR’s proprietary software, designed to fully manage social media compliance. His leadership ensures the platform remains nimble, examiner-ready, and responsive to regulatory changes and client needs.
Monte’s focus on trust, operational excellence, and innovation keeps Bank Monitor moving forward as a responsive, fully managed social media risk and compliance solution built for community banks and credit unions.
A Conversation Worth Having
The question is whether your current process can identify, manage, remediate, and document what happens after content goes live.
